Shipping Policy

Overview

We're committed to getting your Toy Basta travel busy bag to you safely and promptly. This shipping policy outlines our shipping practices, timelines, and delivery options.

Shipping Timeline

• Processing Time: 2-3 business days after order confirmation
• Delivery Time: 5-7 business days after shipment
• Total Delivery: 7-10 business days from order date
• Orders placed on weekends or holidays will be processed on the next business day

Shipping Coverage

We currently ship to:

• All locations across India
• Major metros and tier-2 cities
• Remote areas (with extended delivery times)

Shipping Costs

• Free shipping on all orders (included in product price)
• No hidden charges or surprise fees
• Flat rate shipping across India

Packaging

Your Toy Basta bag is carefully packed in protective packaging to ensure it arrives in perfect condition. We use:

• Secure, eco-friendly packaging materials
• Bubble wrap and padding for protection
• Branded boxes to enhance unboxing experience
• Tracking information included in every package

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to:

• Track your package in real-time
• Receive delivery updates
• Estimate delivery date
• Contact the courier if needed

Delivery Address

Please ensure your delivery address is:

• Accurate and complete
• Includes apartment/house number and building name
• Includes correct postal code
• Includes a valid contact number

We cannot be responsible for delivery failures due to incomplete or incorrect address information.

Delayed or Lost Shipments

If your order is delayed or lost:

1. Contact us at [email protected] with your order number and tracking ID
2. We will investigate with the courier
3. If lost, we will send a replacement or issue a full refund
4. We will follow up within 2-3 business days

Damaged Shipments

If your package arrives damaged:

1. Do not discard the package or packaging materials
2. Take photos of the damage and the package
3. Contact us immediately at [email protected]
4. We will arrange a replacement or refund at no cost

International Shipping

Currently, we only ship within India. International shipping options may be available in the future. Please check back or contact us for inquiries.

Contact Us

For any shipping-related questions or concerns, please reach out: