Privacy Policy

Introduction

Toy Basta ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, shipping address, and billing address
• Payment Information: Credit/debit card details (processed securely through PhonePe)
• Order Information: Products purchased, quantities, and order history
• Communication Data: Messages sent through our chat support or email
• Device Information: IP address, browser type, and pages visited

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer inquiries and provide support
• Improve our products and services
• Send promotional emails (with your consent)
• Prevent fraud and ensure website security
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure payment gateways (PhonePe).

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Payment processors (PhonePe) for transaction processing
• Shipping partners for delivery of your orders
• Service providers who assist in operating our website
• Legal authorities when required by law

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site usage. You can disable cookies through your browser settings, though this may affect website functionality.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your data in a portable format

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: